SFTP

Intely can host SFTP users so that a partner system drops files to you, or collects files
from you, without needing access to the platform itself. Files exchanged this way land in the
Intely File System, where integrations and data processor jobs can pick them up.

Find it under Organization → SFTP.

Getting SFTP enabled

SFTP is enabled per organization on request. If the page is empty or absent, ask your account
manager to have it turned on.

SFTP users

An SFTP user is not a platform user — it is a credential for file transfer only, and cannot
sign in to Intely. Create one with New SFTP User.

Field	Notes
User ID	The username the remote system authenticates with.
Auth Methods	Password, public key, or both.
Password	Set when password authentication is allowed.
Public Key	The partner's SSH public key. Preferred over a password for automated transfers.
Jail Directory	The directory this user is confined to.
Role	Governs what the user may do within that directory.

The user list shows the Jailed Path alongside Modified At and Modified By, so you
can see who last changed a credential.

The jail directory

Each SFTP user is confined to a directory and cannot traverse above it. This is the primary
control on an SFTP account: a partner delivering lab results should be jailed to the folder
their results belong in, and nothing else.

Because the jail directory maps into the Intely File System, an integration reading from that
path picks files up as soon as they land.

Auditing

SFTP activity is recorded in Organization → Log Center under the SFTP log type, subject to
the SFTP logging permission. Use it to confirm whether a file actually arrived before
investigating an integration that appears not to have run.